From tap to doorstep — tracked the whole way.
Booking a trained, verified driver is a ten-step journey you can watch in real time. Here is exactly what happens from the moment you book to the instant your GST invoice lands — typically with a driver at your door in 60 minutes.
Ten stops, start to finish.
Every booking moves through the same transparent route — book, get matched to the nearest verified driver, start securely with an OTP, and close out with billing and your invoice.
Book
Tell us the service, city, date and time — online, on WhatsApp or by call.
Confirmation
You get an instant booking confirmation with the fare details.
Driver assigned
We assign the nearest trained, verified driver to your trip.
Driver accepts
Your driver accepts and starts heading to your doorstep.
On the way
Track your driver live as they approach — typically within 60 minutes.
Driver reaches
Your driver arrives at your pickup point, ready to go.
Trip starts (OTP)
Share the OTP to start the trip securely. You’re on your way.
Trip ends
Reach your destination safely. The trip is closed on the app.
Billing & payment
Transparent billing with multiple payment modes — pay your way.
Rate & invoice
Rate your driver and download your GST invoice instantly.
Cancel, reschedule, refund, invoice — sorted.
Free cancellation before dispatch, instant refunds, easy reschedules, downloadable GST invoices and multiple payment modes.
Cancel & reschedule
Free cancellation before your driver is dispatched, easy reschedules from the Track section — only a small charge applies once a driver is already on the way.
Zero cancellation fee if the driver hasn’t yet left for your booking.Instant refunds
Free cancellation before dispatch, instant refunds, easy reschedules, downloadable GST invoices and multiple payment modes.
Instant refundsGST input invoices
Add your company details during booking on the checkout page, and your invoice will be raised with GST input.
GST-readyPay your way
Multiple payment modes are supported — UPI, cards and wallets — handled securely by our payment partner.
UPI · cards · walletsSecure start, live tracking, real people on call.
Stops 05–07 are where trust shows up: you watch the nearest verified driver approach, then share a one-time password to start the trip — so the only person who can begin your ride is the one standing at your door.
OTP-secured trip start
Share the one-time password to start the trip securely — verified driver, verified handover, every time.
Live trip tracking
Track your driver on the way and follow the route live for the whole trip, from pickup to drop.
24×7 customer care
Book a driver any time, day or night. Our customer care is on call 24×7 — reach us whenever you need.
Booking & changes, answered.
Open the app or website and go to the Track section, choose the booking you want to change, tap Reschedule and pick a new date and time, then confirm. Note: you can’t reschedule once the driver is already on the way.
Go to Track → Support → Create ticket, give your current booking and the new package you’d like, and submit. Our support team switches it for you. Please avoid changing the package once the driver is on the way.
In the Track section, select the booking, tap Cancel and then Change Driver. You can’t change the driver once they’re already on the way to you.
Go to the Track section, choose the booking and tap Cancel Booking.
Zero cancellation fee if the driver hasn’t yet left for your booking. If they’ve already left home and are on the way, a ₹100 charge applies to compensate their time and travel.
Book now — a driver at your door in 60 minutes.
A verified, professionally-trained driver at your doorstep in 60 minutes. Book online, on WhatsApp, or by call — whichever is easiest.