Last updated: this is a sample document for the TATD website template.

1. Our commitment

TATD (Trusted & Trained Driver), a service of Execution Force Private Limited, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share and safeguard your information when you use our Application or Website and when we connect you with a trained, verified driver.

2. Information we collect

Identity & contact: your name, email address and phone number.
Location: your pickup and drop locations to dispatch the nearest driver and track the trip.
Device information: device type and identifiers (such as the IMEI / device ID), operating system and app version.
Payment authorisation: processed securely by our third-party payment partner; we do not store your full card details.
Usage & analytics: how you interact with the Application and Website, so we can improve the Service.

3. How we use your information

To give you a seamless booking experience across the Application and Website.
To send transactional messages (booking confirmations, driver assignment, OTPs, invoices) and, where you allow it, promotional messages.
To verify your identity and help keep the Service secure.
To connect you with the nearest suitable driver and let you track the trip.
To calculate the fare for your trip and process your payment.
To detect, prevent and address fraud, misuse and safety issues.
To analyse usage and continuously improve our service.

4. How we share information

With your assigned driver and operating partners — only what is needed to fulfil your booking (such as your name, contact and pickup location).
With our payment partner — to securely process and protect your transactions.
When required by law — to comply with legal obligations or valid requests from authorities.
We never sell your personal information.

5. Cookies & analytics

We use cookies and similar technologies on our Website, and analytics tools across the Application and Website, to remember your preferences, keep you signed in, understand usage and improve performance. You can control cookies through your browser settings, though some features may not work without them.

6. Data security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. Payment data is handled by our PCI-compliant payment partner. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

Opt out of promotions: unsubscribe from promotional messages at any time; you will still receive essential transactional messages about your bookings.
Access, correct or delete: request access to, correction of, or deletion of your personal information by contacting us.
Location & notifications: manage permissions through your device settings.

8. Children

The Service is intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Application or Website. Please review this page periodically for the latest version.

10. Contact us

If you have any questions about this policy or your data, reach us at:

Email: support@tatd.in
Phone: +91 99991 60322
Registered office: Office No. G-39, Vardhman Grand Market, Sector 3, Dwarka, New Delhi 110078

For our full terms of use, see our Terms & Conditions.